BetScore VIP Club

VIP Club benefits

BetScore VIP Club screenshot with the five-tier programme

The VIP Club recognises eligible players through five tiers, from Level 1 to Level 5. Every €10 wagered on slots earns 1 point, and every €50 wagered on tables or sports earns 1 point. Points convert into bonus balance at a published rate and unlock the tier benefits shown in the club page.

How the BetScore VIP programme works

Our VIP programme recognises regular activity through levels, points and account benefits. Entry and progression are governed by the current programme terms shown in your account. Review the relevant page for the earning rate, the qualifying activity, the current level and the date on which any reward is credited. A VIP benefit is not a substitute for a personal gambling budget, and it should never be a reason to stake more than you planned.

Points can be awarded differently across product areas. Casino games, live tables and sports bets may have separate qualification rules, while voided bets, refunded stakes or restricted games may not count. Check the programme information before making assumptions about a particular session. If points are missing after the normal update period, provide the transaction or bet reference to our team so the account record can be checked.

Understanding benefits and rewards

Benefits can include cashback, tailored promotions, higher service priority or other privileges listed for a level. Read the conditions for every reward, including expiry, wagering and withdrawal treatment. Cashback may be credited as cash or bonus credit depending on the offer. The welcome package remains separate: it totals 350% up to €17,000 plus 200 free spins and a Wheel Spin, starts from a €20 minimum deposit, has 35× (D+B) wagering, a €5 maximum bonus stake and a 10-day expiry.

We encourage players to review the value of any promotion against their own spending plan. A higher status does not improve the mathematical certainty of a game or sports result. Keep stakes proportionate, use the account limits if needed, and take breaks whenever play is no longer comfortable.

VIP account support

For questions about a level or a listed benefit, open 24/7 live chat or write to [email protected] from the registered email address. Our team can explain the current account status and the published eligibility conditions. Do not send identity documents through unrequested channels. Use the secure account upload process when verification is required.

Level structure and thresholds

Levels are unlocked by lifetime points earned on the account: Level 1 from day one, Level 2 at 500 points, Level 3 at 5,000 points, Level 4 at 25,000 points, Level 5 at 100,000 points. Points also credit toward monthly recalibration for reload bonuses.

Weekly cashback percentages

Weekly cashback pays back 5% at Level 1, 7% at Level 2, 10% at Level 3, 12% at Level 4 and 15% at Level 5. It is calculated on net losses across casino games over the previous week and credited every Monday.

Reload bonuses by tier

Weekend reload offers range from a 25% match up to €200 at Level 1 to a 50% match up to €1,500 at Level 5. Each reload uses a code emailed on Friday, with a 72-hour redemption window.

Personal account manager

From Level 3 onward a personal account manager is assigned. The manager is reachable through a dedicated email channel and handles bespoke reload sizes, birthday bonuses and priority KYC review.

Invites to events

Level 4 and Level 5 members occasionally receive invitations to sponsored events during major sports tournaments. Attendance is voluntary and offers can be declined without any impact on the level.

Tier maintenance and decay

Levels are not lost automatically; they are maintained through activity. An account inactive for 90 consecutive days pauses tier progression, and the tier resumes from the current level after the next qualifying activity.

Requesting an invitation

Level 1 is automatic on registration. Levels 2 to 5 are unlocked by lifetime points and no manual application is required. If you believe your tier should have advanced, contact support with the last week of activity for review.

Converting VIP points to cash

Points can be converted to bonus balance from Level 2 upward, at a rate published in the club page. The bonus follows a standard 20× wagering multiplier and no maximum-bet limit different from the account default. Conversion is instant and irreversible.

Birthday bonus for members

Members from Level 2 upward receive a birthday bonus in the week around the date of birth registered on the account. The bonus size scales with tier and can be topped up during the same week by an additional deposit-linked reload.

Tier review windows

Tier progression is reviewed monthly. Points earned during the review window count toward the next tier. Missed points from a previous window do not roll forward. The tier itself is held for a full review window after promotion, so a slower period does not immediately downgrade the account.

The BetScore VIP programme at a glance

On our casino, the BetScore VIP programme is organised across five levels numbered from VIP Level 1 to VIP Level 5. For players on our site, the assigned level depends on the activity recorded in the 90 days preceding a withdrawal request, per clause 6.12 of the Terms and Conditions. On our casino, the cash-facing item published on the promo page is a weekly cashback of 10% up to €500, with no wagering.

In our service, VIP Level 1 and VIP Level 5 values are read directly from our Terms and Conditions; the intermediate levels VIP Level 2, VIP Level 3 and VIP Level 4 are progressive with respect to the published endpoints. In our proposal, the cashback promotion is the only monetary reward we publish for the programme: any further perks are communicated by customer support directly to the eligible player.

Weekly cashback and conditions

On our casino, the weekly cashback is 10% up to €500. In our service, it's calculated on the net loss of the closed week: deposits minus final balance for the period. For players on our site, cashback is credited in real cash and is immediately withdrawable, with no additional wagering.

Support and dedicated channels

In our proposal, customer support is available 24/7 via live chat on the site and by email at [email protected]. On our casino, Italian is one of the languages covered by our live chat. For players on our site, withdrawals are processed within the limits shown in the table and with standard anti-fraud priority, in line with what we publish.

How level progression works

In our service, VIP level progression depends on the balance of deposits, withdrawals and bonus usage assessed by the brand's team over the 90-day rolling window. On our casino, there are no fixed entry thresholds or loyalty points published on the site: the evaluation is discretionary and the level may be promoted or reduced depending on recent activity, as set by clause 6.12 of the Terms and Conditions.

For players on our site, the active level is visible in the account summary and determines the withdrawal cap applied to pending requests. In our proposal, any communication between our VIP team and the user is made by email from our official address: our advice is to verify the sender before sharing any documents or account details.

Who writes for BetScore Casino

On our site, the 350% up to €17,000 + 200 free spins + Wheel Spin remains the same welcome promotion for every player opening an account now.

The 350% up to €17,000 + 200 free spins + Wheel Spin is calculated over the first four qualifying deposits as detailed on our bonus page.

Inside the cashier, the 350% up to €17,000 + 200 free spins + Wheel Spin shows as an active promotion until the four qualifying deposits are complete.

The wagering conditions for the 350% up to €17,000 + 200 free spins + Wheel Spin are described in our dedicated welcome-package section.

VIP support team

On our site the VIP team answers in chat with dedicated priority. Requests are worked in the priority order of the level, with an email confirmation once closed.

Cashier and daily limits

Daily deposit and withdrawal limits are confirmed for VIP Level 1 (€500/day) and VIP Level 5 (€1,500/day). Intermediate levels do not publish specific thresholds.

How the cashback promotion works

Our weekly 10% cashback up to €500 is the promotion open to every VIP level, calculated on net losses from the previous week and credited on Monday.

How we communicate with you

Every official message from our VIP team comes from our institutional email address. Verify the sender before sharing sensitive account information.